This product is really solid, comes well-packaged, and has super clear instructions. Major kudos to the manufacturer. The welds are strong, the powder coating is thick and tough, and the design is spot-on. It arrived wrapped in eco-friendly materials, and the assembly manual is fantastic—full of photos and even a video link for extra help. Plus, they included a cool jackknife keychain as a bonus. It’s sturdy and fits a full-size hitch, so just make sure your vehicle has a hitch receiver. I love the tilting feature and the anti-sway bar that locks when you’re not using it. It’s a great value compared to more expensive carriers. Assembly took about 40 minutes; the instructions are okay, but you need to pay close attention to the diagrams. The rack works well, made of steel which I prefer for bike racks. It’s heavy, but that’s not an issue for me. I keep it near the vehicle for easy setup and trust it’ll hold up. I had to slightly widen one of the pre-drilled holes to fit a bolt, but it was an easy fix. The cradle bars are a bit shorter than some, but our full-size E bikes fit just fine. The locks are excellent—no worries about theft. It says it’s not for RVs or additional wheels, but I don’t see why it wouldn’t work.